Privacy Policy
Last updated: August 27, 2026
The Clinical Research Shop (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or purchasing our products.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
We collect information that you voluntarily provide when you use our website, contact us, or purchase a product.
Depending on how you interact with the website, this may include:
- your name;
- email address;
- billing information;
- information relating to your purchase, including the product purchased, purchase date, and payment status;
- communications you send to us; and
- other information you voluntarily provide through the website.
We may also automatically receive certain technical information when you visit the website, such as IP address, browser type, device information, pages visited, and information about how you interact with the website. The specific information collected depends on the hosting, analytics, security, and other services enabled on the website.
2. Payment Information
Payments are processed by Stripe.
When you make a purchase, Stripe may collect information necessary to process the transaction, which can include your name, email address, billing information, payment method information, transaction amount, purchase details, and payment status.
We do not intentionally collect or store your full credit or debit card number on our own systems.
Stripe’s handling of personal information is governed by Stripe’s own privacy practices and policies. You can review Stripe’s Privacy Policy on its website.
3. How We Use Your Information
We may use personal information to:
- process and fulfill purchases;
- provide access to purchased digital products;
- send download links, receipts, and purchase-related communications;
- respond to questions, requests, and customer-support inquiries;
- maintain records of purchases and transactions;
- prevent fraud, abuse, and unauthorized use of our products;
- operate, maintain, and secure the website;
- understand website usage and improve our products and Services; and
- comply with applicable legal obligations.
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required by applicable law.
4. Email Communications
We may use the email address provided at checkout to send transactional communications relating to your purchase, including receipts, download links, order information, and customer-support communications.
If we later offer promotional or marketing communications, we will provide an appropriate way to opt out of those communications where required by applicable law.
Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related communications concerning purchases you have made.
5. Service Providers
We use third-party service providers to operate the website and provide our Services.
These may include:
Stripe — payment processing and transaction-related services.
Netlify — website hosting and related infrastructure services.
Depending on the services and features we use, additional providers may process information on our behalf, such as email delivery, website analytics, security, or customer-support providers.
These providers are permitted to process information as necessary to provide their services to us and are subject to their own privacy policies and applicable contractual or legal obligations.
6. Website Hosting and Technical Information
Our website is hosted using Netlify.
Like most websites, our hosting and infrastructure providers may process certain technical information associated with visitors’ requests, including information used for security, performance, troubleshooting, and operation of the website.
If we enable analytics or other tracking technologies, those technologies may collect additional information about website visits and interactions. We will update this Privacy Policy as appropriate if our data-collection practices materially change.
7. Cookies and Similar Technologies
The website may use cookies or similar technologies that are necessary for website functionality, security, payment processing, or other purposes.
The types of cookies and technologies used may depend on the services and features enabled on the website.
We do not sell personal information for monetary consideration.
If we introduce advertising, behavioral tracking, or other technologies that require additional disclosures or consent under applicable law, we will update this Privacy Policy and implement any required controls.
8. Information We Do Not Seek
The Clinical Research Shop is a commercial resource for clinical research professionals. Our products and website are not intended to collect clinical-trial participant information, protected health information, patient medical records, or other sensitive clinical-trial data.
Please do not submit patient, study-subject, protected health, or other confidential clinical-trial information through our website’s contact forms or other public-facing features.
9. How We Share Information
We may disclose personal information to:
- service providers that help us operate the website and business;
- payment processors and financial institutions involved in processing transactions;
- professional advisers, where reasonably necessary;
- government authorities, courts, regulators, or law-enforcement agencies when required by law or legal process; or
- another entity in connection with a merger, acquisition, sale, reorganization, or similar business transaction, subject to applicable law.
We do not sell your personal information.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain purchase and business records, resolve disputes, enforce our agreements, prevent fraud, and comply with applicable legal, accounting, or tax obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
12. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to request access to, correction of, deletion of, or information about the personal information we maintain about you.
To make a privacy-related request, please contact us using the contact information provided on the website.
We may need to verify your identity before fulfilling certain requests.
Certain information may be retained where necessary to comply with legal obligations, establish or defend legal claims, prevent fraud, or otherwise as permitted by applicable law.
13. Children’s Privacy
Our website and products are intended for professional and business use and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
14. International Visitors
Our website and service providers may process information in the United States and other jurisdictions where our service providers operate.
If you access the website from outside the United States, your information may therefore be transferred to and processed in jurisdictions that may have different data-protection laws from those in your country.
Where required by applicable law, we will take appropriate measures regarding such transfers.
15. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or data practices.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us using the contact information provided on the website.